Limited Lifetime Warranty and Repairs
Limited Lifetime Warranty on manufacturing defects for the lifetime of the original owner of the product and a 30-day return for full refund depending on the condition of the product.
If there is a defect in the materials or workmanship, we will repair the bag at our discretion.
Defective sewing/stitching, defective zippers, attachment hardware and clips.
What’s Not Covered?
Normal wear and tear such as rips, tears, and fading. If the product(s) has been modified, it may not be eligible for warranty. In certain cases, we can repair minor cosmetic damage.
Submitting a Claim
To submit a claim,
please send an email to:
With the information below:
If your bag qualifies under warranty, your only responsibility is to get it to us after we provide you RMA number.
*Contact for Repairs and Warranty will be handled in a timely manner via email once we can verify RMA status*
Once the product is received, we will evaluate the claim within 3-5 business days. Once a decision is made, we will contact you and give you an update on the estimated time it will take to repair and get it shipped back to you.
Have another question? Please feel free to contact us email@example.com